Primary care
needs OurCare

We've heard from thousands of people across Canada who want a primary care system that is inclusive and comprehensive. They are calling on governments to deliver a higher standard of primary care that truly looks after everyone.

“Communities should have a say in how health care is delivered.”

“Family doctors need help. What about a whole-person
health team?”

“Doctors and nurses should be set up to focus on patients, not paperwork.”

One thing is clear:
everyone cares about primary care

Everyone we heard from agreed that primary care should be inclusive, comprehensive, and accessible to all.

We distilled hundreds of their recommendations to create the OurCare Standard: a new way to assess primary care performance across Canada.

350+

People Engaged
in Dialogue

9,000+

Respondents to the
OurCare Survey

10,000+

Hours Volunteered
to Develop Recommendations

Introducing the
OurCare Standard

What every person in Canada should be able to expect from primary care.

1

Everyone has a relationship with a primary care clinician who works with other health professionals in a publicly funded team.

2

Everyone receives ongoing care
from their primary care team and can access them in a timely way.

3

Everyone’s primary care team is connected to community and social services that together support their physical, mental and social well-being.

4

Everyone can access their
health record online and share
it with their clinicians.

5

Everyone receives culturally
safe care that meets their needs from clinicians that represent the diversity of the communities they serve.

6

Everyone receives care from
a primary care system that is accountable to the communities it serves.

How does your province measure up to the OurCare Standard?

See how people in your province
imagine better primary care

British Columbia
Read the reports

Nova Scotia
Read the reports

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